King Marketer Refund & Cancellation Policy
Last Updated: September 25, 2026
This Refund & Cancellation Policy applies to digital marketing services purchased from King Marketer, operated by Adking Enterprise LLC. It should be read together with the King Marketer Terms & Conditions.
1. Before Work Begins
If you request cancellation before substantive work on your service has begun, you may request a refund of the amount paid, subject to applicable law and any non-refundable fees that were clearly disclosed before purchase.
2. After Work Has Begun
Once substantive work has begun, refund requests are reviewed based on the work already performed, costs incurred, and deliverables already provided. When appropriate, King Marketer may issue a refund for the unperformed portion of the purchased service.
Completed services and delivered digital work are generally non-refundable except where required by applicable law or where King Marketer agrees otherwise in writing.
3. When the Service Timeline Begins
The service timeline begins after King Marketer has received payment, the required onboarding information, and any information, approvals, invitations, or account access reasonably necessary to perform the purchased service.
Current target delivery windows are 3–5 business days for Marketing Starter, 5–7 business days for Campaign Builder, and 7–10 business days for the initial Marketing Accelerator setup and delivery. The Marketing Accelerator optimization review occurs later, after enough usable campaign activity or data is available to make the review meaningful. These are good-faith service targets and are not guaranteed completion dates.
4. Customer Delays
If required information, approvals, materials, or account access are not provided, King Marketer may place the project on hold. Time spent waiting on the customer does not count toward the target delivery window.
A customer delay does not automatically create a right to a refund for work already performed.
5. Scope Changes and Additional Work
Refunds are based on the service originally purchased and any additional work agreed to in writing. Requests that fall outside the purchased package may require a separate quote or additional payment and do not create a right to a refund of the original service. Package scope limits—including up to 2 approved landing-page changes for Campaign Builder and one funnel or landing page, one 3-email follow-up sequence, and one optimization review for Marketing Accelerator—remain part of the purchased service scope.
6. Marketing Results
Purchasing a King Marketer service does not guarantee leads, sales, conversions, subscribers, traffic quantities, revenue, profit, or any other specific marketing or business result. A campaign performing differently than a customer hoped does not, by itself, establish that the purchased service was not delivered.
7. How to Request a Cancellation or Refund
To request a cancellation or refund review, email dking@kingmarketersolo.com. Please include your name, business name if applicable, order number, service purchased, and the reason for the request.
King Marketer will review the service record, work completed, deliverables provided, and relevant customer communications before determining whether a refund is due under this policy and applicable law.
8. Payment Disputes
If you believe there is a billing or service issue, please contact King Marketer so we have an opportunity to review and address the matter. King Marketer may provide relevant transaction records, onboarding information, approvals, communications, work records, and proof of delivery when responding to a payment dispute or chargeback.
9. Refund Method
Approved refunds will ordinarily be returned through the original payment method when reasonably available. Processing times after a refund is issued may depend on the payment provider or financial institution.
10. Consumer Rights
Nothing in this policy is intended to waive or limit any refund, cancellation, or other consumer right that cannot legally be waived under applicable law.
11. Contact
Questions about cancellations or refunds may be sent to dking@kingmarketersolo.com.
This policy is intended as a practical business-policy draft and is not legal advice. Consider having a qualified attorney review it before launch.